Thank you so much James, the cable arrived first thing this morning.
Expectations exceeded (once again) One of the reasons we purchased 'new' was because borrowing floats usually ended with damage costing more than the hireage fee!

We wanted a situation where any damage was easily fixed, with genuine parts, in a timely fashion and wasn't just a total waste of money!

The Ifor Williams team, on hearing of the broken cable, immediately dispatched a replacement, so in less than 24 hours we were ready to roll again. I think we'll purchase another cable to keep in our tool box, just in case we forget to disconnect it again

Thank you so much for making floating our horses an enjoyable experience. I thoroughly recommend purchasing an Ifor Williams for peace of mind equine transport.

Hi James

I thought I should let you know how pleased we are with the float. We took it for its first outing on Sunday and I was really pleased with the way it towed with a horse in it - very steady and stable ( unlike the JR one which seemed to sway the car around a bit, and it was supposed to be good for towing). Also we were very impressed with the amount of room in it, even with our long horse in - much more than we had anticipated.

Another thing that I liked (which I hadn't noticed before), was the matting. The ribbing in the main mat is very narrow and deep which should give the horses a lot of grip, especially compared to other non-slip mats. All round, many design features that make it an excellent float, and you have another very satisfied customer.

Hi James and Christine

Just thought I'd let you know that the 511 is now well and truly part of the family.

Mary Horse did sniff it for a second or two before loading herself on, but soon changed the 'new' smell to 'poo' smell, so she is very happy with it. 'twas a lovely experience purchasing a quality product from people who believe in it.

Thanks